Singer Pakistan launched its in-house Call Centre in early 2006 to efficiently and effectively interact with its already and potential customer base Pakistan wide on regular basis.

Since its inception, the Call Centre has proved to be one of the most crucial business processes for Singer Pakistan, enabling the management to gather first hand knowledge of customers’ demands, complaints; enabling the company to proactively resolve issues and increase Customer Satisfaction. The trained Customer Service Officers at the Call Centre make every possible effort to provide help and support to Singer customers.

The Call Centre operates on toll-free number 0800-23450, meaning that all the landline (PTCL) calls coming into the Call Centre from anywhere in Pakistan will be free-of-charge to the customers.

The hours of operation for the Call Centre are 8:30 am – 8:30 pm, Monday to Saturday.